Privacy policy.

This privacy policy was last updated in February 2022.

What this policy covers

This Privacy Policy tells you how TCG Pty Ltd (TCG) handles personal information. It includes our website www.tcg.net.au.

Personal information is any information or opinion about you in which you are identified, or from which you are reasonably identifiable.

Why we collect personal information

We don’t collect much personal information, but when we do, we use it to provide services to you and to help us to carry out our business.

How we collect your personal information

The main ways we collect your personal information are:

  • When you give it directly to us, for example when you contact us via the website, send us email, or exchange business cards with us

  • In the course of discharging any commercial arrangements between TCG and you or your organisation

  • Indirectly in the course of normal business, for example, when a third party gives us information about you, or we seek information about you from a third party. We might do this if we are finding people to invite to an event or to offer a service.

Personal information that we collect or hold

We don’t hold much personal information and we would very rarely collect or hold sensitive information such as health information. The sort of personal information we collect or hold may include:

  • Information relevant to your business interactions with us such as your name and position, email address, phone number, business postal and street address, and information about our interactions

  • The fact that you receive our newsletter and information about your interactions with the newsletter such as the fact that you opened the newsletter and that you clicked the link inside it.

How we use or share personal information

We only use or share personal information to:

  • Get in contact for relevant business reasons

  • Provide an agreed service to you, clients and partners

  • Send email newsletters to people we have been in contact with and who have not opted out of receiving it

  • Put an organisation or person in touch with people we know might be interested or could benefit

We don’t use or share information about a person for any other purpose without their permission unless the law requires it.

TCG website - analytic, session and cookie tools

The TCG website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies and JavaScript to collect website traffic data. The following information is transmitted to and stored on Google's servers for analysis:

  • The time the current visit occurred

  • Whether the visitor has been to the site before

  • What site referred the visitor to the web page

  • The visitor's IP address.

TCG uses the statistics provided by Google Analytics to evaluate the effectiveness of our website and improve its functionality. We do not install any other cookies, local shared objects or other web bugs to research the habits of individual visitors.

You can opt out of Google Analytics by visiting here.

Your right of access to personal information we hold about you

You may ask us for access to personal information we hold about you. Please tell us whether you would like access to all or just a particular part of your personal information. We will respond to you within a reasonable time.

In line with our commitment to protect your privacy, we may ask you to verify your request.

You may ask us to delete personal information we hold about you and your organisation and we will take reasonable steps to do so.

Accuracy of personal information

If you think that personal information we hold about you is inaccurate please contact us and we will correct any identified inaccuracies or let you know why we cannot do so.

Complaints and inquiries

If you have a complaint about the way we have treated your personal information, please contact us and we will respond as soon as possible to resolve the issue. We also welcome any questions and comments you may have about our privacy practices.

If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner.

Email: enquiries@oaic.gov.au

Telephone: 1300 363 992 (from overseas +61 2 9284 9749)